FREQUENTLY ASKED QUESTIONS

Q: What customization options do you offer?

A: Our products can be personalized with custom text and colour choices. Designs can be changed to white if the wearer prefers darker clothing to stand out more.

Q: What materials are your items made from?

A: Our t-shirts are crafted from a premium, soft cotton blend for great comfort and durability. Our sweatshirts are made from a high-quality, heavy blend fabric, and our tote bags are crafted using durable, eco-friendly cotton canvas. Specific details are listed in each product description.

Q: What materials are your items made from?

A: Our t-shirts are crafted from a premium, soft cotton blend for great comfort and durability. Our sweatshirts are made from a high-quality, heavy blend fabric, and our tote bags are crafted using durable, eco-friendly cotton canvas. Specific details are listed in each product description.

Q: How long is the turnaround time for my order?

A: Production typically takes between 1 to 3 business days. Shipping times vary by location (usually 3-7 business days within domestic regions). In total, expect your order to arrive within 1–2 weeks. If you have a tight deadline, please let us know in advance.

Q: Can I see a proof of my design before production?

A: Absolutely. For most custom orders, we'll send you a digital mockup for your approval before printing. Just mention this option in your message if you'd like a proof review.

Q: What are the care instructions for my custom printed items?

A: To preserve the quality of your design, we recommend machine washing your items inside out in cold water and tumble drying on low heat (or air drying when possible). Detailed care instructions are provided with every listing.

Q: What if there's a mistake with my order?

A: We take great pride in our craftsmanship. If you receive an item with a defect or error on our part, please get in touch with us immediately. We're committed to making it right through a replacement or a refund when necessary.

Q: Can I order items in bulk or as a gift?

A: Yes! We offer bulk order discounts and can accommodate customizations in bulk. If you're planning an event or require multiple gifts, please contact us for a custom quote.

Q: Do you offer refunds for personalized orders?

If the order is lost in transit or is damaged yes, howeverif it is lost in transit I will send a new one out, Same for Damage/